About us and the website
Trainerkart is a brand of Trainerkart Americas INC. We provide instructor-led and classroom training for PMP ®, CAPM ®, Six Sigma, ITIL ®, Primavera, MS ® SharePoint, PMI-ACP ®, PMI-RMP ®, Minitab ®, MS ® Project, PRINCE2, Salesforce, Big data Hadoop, SAP. Our courses are designed to help learners in professional certification exam preparation.
Trainerkart Information Practices
Every effort has been taken to ensure the accuracy of the information on the website the content is naturally subject to change. We are not responsible for any damages arising from the use of the information held on this server. We assure you that all our downloadable training content is virus-free. However, Trainerkart can accept no liability for damages resulting from virus infection.
Information collected by Trainerkart
You have total control over the privacy of your information. Your information will never be sold, exchanged, or disclosed to any third party for marketing purposes.
You can opt to receive offers from us. You can browse our website without registration. We may collect and store the information that you voluntarily disclose to us, in order to access our free tests and discussion forum. We do not share your personal information with any third party. We do not collect information about our visitors from email databases, private/ public organizations,s or bodies. We may use your information to contact you via email or telephone, typically to get feedback, to inform you about new products, or provide support on your issues. If you do not want us to contact you via email, you can unsubscribe at any time. When you purchase our online products or register for a classroom training, you need to make the payment online, thus you will be required to share with us your personal information such as name, e-mail address, telephone number, address(s), credit card number, expiration, and CVV number. During this program, we store your contact information in our registration and order-entry systems. Your credit card information is never stored in our system as it is processed by our payment gateway which uses Secure Encryption Technology (SSL). Our payment processing partners are Stripe and PayPal.
Course content for all the study programs both online and blended programs is provided only for the purpose of education and guidance. The course content is reviewed regularly and is subject to change without notice. Trainerkart and its partners reserve the right to modify training content without notice.
You can electronically copy or take printouts of the website pages, only for personal use. Trainerkart and its partners hold the copyright to all the material on this website unless otherwise indicated. Written permission from the copyright holder must be obtained for any use of this material other than for purposes permitted by law. Personal Information Policy Image and Video Capture Any images captured during events organized and hosted by Trainerkart should not be misused. That includes pictures of Trainerkart staff and training participants. If you enroll in a Trainerkart course your picture may also be featured in photos or videos of the Trainerkart classes.
Sharing your personal information
If you have purchased a Trainerkart course, we may ask you for your feedback, and display your testimony, your public information, photos, or videos on our website or on our social media channels such as Facebook, YouTube, or Flickr. You should be aware that your publicly identifiable or displayed information could be used by third parties to send you unsolicited promotional, unsolicited messages. We are not responsible for your personal information which you have chosen to display and any unsolicited promotional messages that you may receive from third parties. If you do not want us to feature your pictures/testimonials/public information on our website or on our social media channels, please reach out to our support team through our Help & Support section on the website.
Personal Information Corrections
You can contact us if you notice that the information we are holding is incorrect or incomplete. Please reach out to our support team through our Help & Support section on the website.
Deleting Personal Information
If you would like to delete your account, please reach out to our support team through our Help & Support section on the website.
- In case Trainerkart reschedules the training event, the options available to the delegate are: 95% refund will be made if the rescheduled dates do not fit into the delegate’s schedule. 5% will be deducted as administrative charges. The delegate would have the privilege of rescheduling and attending a class in the future at his/her convenience, at any location, on any date of scheduled training. The delegate, if wishes to, can send his/her replacement. However, this should be int Whereas, if, for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:
- If the request for rescheduling is received ahead of 15 working days or more, No charge.
- If the request for rescheduling is received within 15 to 8 working days, 10% of the registration fee will be charged. Please note that rescheduling will be subject to the availability of seats.
- If the request for rescheduling is received within 7 working days or less, no rescheduling will be allowed to the delegate. However, the delegate can send a replacement instead.
100% Pass – Money Back Guarantee Terms
Attend the 4-day course and take the exam on the 5th day or if you prefer take the exam within 4 weeks of the class. You will need to pre-register with PMI to be scheduled for the exam. The exam is administered at Prometric Testing Centers. If you don’t pass the first time after attending our course, attend a 4-Day PMP exam prep public course again for free. You will receive full access to all course materials and exam simulator(s). Your PMP-certified adviser will continue to provide free, professional guidance and support. If you don’t pass after your third attempt, we will refund the entire amount you paid less any test or membership fees we paid. 100% Pass – Money-Back Guarantee applies to Corporate and Executive tuition packages for the 4-Day PMP Exam Prep class only. Space availability restrictions do apply for class retakes. Please contact us soon enough to ensure availability. You MUST take your first exam within 4 weeks of class completion and all exam retakes MUST be taken within 12 weeks of the originally scheduled class completion. All class retakes MUST be taken within 12 weeks of the originally scheduled class completion. There are no exceptions. Attend all class days, complete all class assignments, complete all mock exams provided to you, and at least score 80% in the last 2 mock exams. Please allow 30 days for all refunds. To help you complete all eligibility requirements, Trainerkart’s PMP-certified Academic Advisers assist in completing your application to the Project Management Institute at no charge. Please be aware that the Project Management Institute audits a small percentage of applications, so do leave enough time to submit. Please submit a copy of all PMP test scores for class re-takes and/or tuition refunds. We have a 99% success rate. This rate indicates that 1% of all classroom participants have needed to take full advantage of our tuition back guarantee. All course payments are due either prior to the start (Public Batches) or within 30 days of course completion (Corporate Batches). Sometimes due to bad weather, technical issues, instructor illness, etc, we must postpone a class. If so, we will enroll you in a future class at no charge. If a refund is requested, we refund no more than the tuition paid by the participant. We do not reimburse any additional student expenses. If you fail to notify us of your absence prior to the start of class, you forfeit your tuition paid. We reserve the right to deny classroom participation to disruptive students. All Texas residents should be sponsored by an employer
Refund, Cancellation & Rescheduling Policy
Cancellation & Refunds:
Classroom / Live Virtual Classroom Training:
Trainerkart reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, technical issues, instructor illness, or force-majeure events (like floods, earthquakes, political instability, etc.)
- In case Trainerkart cancels the Workshops, a 95% refund will be paid to the delegates. 5% will be charged towards the administrative fee.
- If a cancellation is done by a delegate/s 7 days or more, prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded back to the delegates.
- If a cancellation is done by a delegate/within 7 days or less, prior to the event, no refunds will be made. The delegates may be asked to provide a valid reason for claiming a refund and shall be required to return the original receipt issued by Trainerkart.
- Non-attendance or class cancellation 6 or more months after initial registration results in tuition forfeit. Please email firstname.lastname@example.org to initiate the process.
Cancellation & Refunds: Online Self-Learning Training
If the cancellation is done by the delegate within 48 hours of subscribing, 5% of the total paid fee will be deducted as an administration fee. If the cancellation is done by the delegate after 48 hours of subscribing no refund will be made.No refund will be made to the delegate after 48 hours of subscribing to the course.
Refunds: Duplicate Payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) within 5 to 7 working days after intimation by the customer. Note: All refunds will be processed within 30 days of receipt of the refund request. All refunds will be either issued in the same mode as the mode payment or wire transfer only.
The information contained on this website is for general information purposes only. The information is provided by Trainerkart and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event, we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you may be able to link to other websites which are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Trainerkart takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
“PMI®”, “PMBOK®”, “PMP®”, “PgMP®”, “PMI-RMP®”, “CAPM®” and “PMI-ACP®” are registered marks of the Project Management Institute, Inc.
The PMI Registered Education Provider logo (R.E.P.) is a registered mark of the Project Management Institute, Inc.
Microsoft, Windows, MS Excel, and SharePoint are registered trademarks of the Microsoft Corporation.
The Swirl logo TM is a trademark of AXELOS Limited.ITIL® is a registered trademark of AXELOS Limited. PRINCE2® is a Registered Trade Mark of AXELOS Limited.MSP® is a Registered Trade Mark of AXELOS Limited.
Salesforce, Force.com, Sales Cloud, Service Cloud, Chatter and others are trademarks of salesforce.com, inc.
MongoDB®, Mongo, and the leaf logo are the registered trademarks of MongoDB, Inc.
Hadoop and the Hadoop elephant logo are trademarks of the Apache Software Foundation.